Privacy Policy
Ironvault Transport LLC
Updated October 15, 2026
Information We Collect and Use
We collect information you provide, including names, email addresses, phone numbers, freight inquiries, shipment information, communications, and SMS consent and opt-out records. Our website may also collect basic usage information. We use this information to answer inquiries, coordinate transportation, provide requested updates, maintain records, and meet applicable legal obligations.
Data Sharing
Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in information and consent are never shared with anyone for any purpose. Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data and consent.
Other information may be shared with service providers or transportation partners as reasonably necessary to provide services, operate our business, or comply with legal requirements. We do not sell personal information.
SMS Customer Care Program Terms
With your consent, Ironvault Transport LLC sends customer care texts from (833) 476-6858 for inquiry responses, shipment updates, and pickup/delivery coordination. This program does not send marketing or promotional texts. We send only content you explicitly opt in to receive.
Opt in using the optional SMS customer care choices on our website form. Providing a phone number or submitting an inquiry alone does not give SMS consent. Consent is not a condition of purchase. Blank choices, a No selection, or both Yes and No selections are treated as no consent.
Text STOP to the number from which you received our messages to cancel at any time. We will send an unsubscribe confirmation, after which you will receive no further program texts. To rejoin, sign up again using the same opt-in process.
Reply HELP for assistance or contact info@ironvaulttransport.com or 833-476-6858. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply to texts sent or received. Message frequency varies based on communication needs. Contact your wireless provider about your text or data plan.
Security and Retention
We use reasonable administrative and technical measures to protect information, but no electronic communication or storage method is completely secure. We retain information as reasonably necessary for business operations, recordkeeping, dispute resolution, and applicable legal requirements.
Your Choices
Contact us to request access, correction, or deletion of your information, subject to applicable legal and recordkeeping requirements. Withdraw SMS consent at any time by replying STOP.
Third-Party Services and Updates
We use providers for website hosting, telecommunications, and business functions. Their processing of other information is subject to the mobile opt-in data exclusion above. Policy updates will be posted here with a revised date.
Contact
Ironvault Transport LLC
Columbus, Ohio, USA
info@ironvaulttransport.com
833-476-6858